Privacy Policy

1. What we collect

Account: email, name, phone number, optional WhatsApp number, language.

Passengers: names, date of birth, gender, nationality, passport number, issuing country and expiry, and optional Known Traveler / Redress numbers.

Orders: requested trips, quotes, tickets, messages with our staff.

Payments are processed by our payment provider; we do not store card numbers.

Technical: IP address and browser type for security, and cookies needed to keep you signed in and remember your language.

2. Why we use it

To quote and book your flights, send you order and service emails, prevent fraud, meet legal and airline requirements (for example, airlines and government security programs require passenger data), and — unless you opt out — send you offers.

3. Who we share it with

Airlines and booking systems, to issue tickets.

Service providers acting for us: payment processing, email delivery (Resend), customer chat, and hosting. They may only use the data to provide their service.

Authorities when required by law. We do not sell your personal information.

4. Security and retention

Passport numbers and dates of birth are encrypted in our database, and staff access to them is logged.

We keep order records for as long as needed for accounting and legal obligations (typically [7] years) and delete or anonymise other data when no longer needed.

5. Your choices and rights

You can update your profile and saved passengers in your account, and unsubscribe from promotional emails at any time via the link in each email or your account settings. Order emails will still be sent.

Depending on where you live (for example the EU/UK under GDPR, or California under CCPA), you may have the right to access, correct, delete or export your data, or object to certain uses. Contact us to make a request.

6. International transfers

We operate from the United States; your data may be processed there and in countries where airlines and our providers operate.

7. Children

Accounts are for adults. Children's passenger data is provided by the adult booking for them.

8. Contact

Privacy questions: [privacy email], [Company legal name], [address].